The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Average customer rating:

Great time reading and laughing

Great book

Stating The Unspoken

I love this book!

Accurate Potrayal of Many Work Environments

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
Robert I. Sutton
Manufacturer: Business Plus
ProductGroup: Book
Binding: Hardcover

Communications | Skills | Business & Investing | Subjects | Books
General | Business Life | Business & Investing | Subjects | Books
Etiquette | Business Life | Business & Investing | Subjects | Books
Workplace | Organizational Behavior | Business & Investing | Subjects | Books
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ASIN: 0446526568

Book Description

The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller. It won a Quill Award for the top business book of 2007, and was recently chosen as one of audible.com's top picks as well.

Customer Reviews:

Great time reading and laughing.......2007-10-02

Lot of truths mentioned in the book... Wish there were more, especially when it comes to government entities... Just have to be diligent about "practicing" the tips and tricks provided.

Great book.......2007-09-28

This is a great book that has a good level of scholarly support but written in an easy-to-read style that should appeal to most audiences.

Stating The Unspoken.......2007-09-23

Everybody knows the abuse-of-power types that this book outlines. Too often companies/cultures put the onus on victims to adapt, and get-along. What that approach does is allow managers to NOT do their jobs - and that is to confront dysfunctional behaviors clearly and directly.

Dr. Sutton takes a no holds barred approach to defining culture up front. Letting the community know what is and is not acceptable behavior. I wish that he would create a study of companies that are this direct in dealing with behavioral problems, bring the concept along further with specifics of what works and what doesn't.

The "avoidance approach" clearly is not a true solution, but as he states in the book if management will not address the organization's asses, and you want to keep your job, it is the best option sometimes.

A few times in my life I've worked in environments where the assholes have kissed upward so much that they are well connected. And poorly skilled career bureaucrats looking to keep their position, single these emotionally inept people out as stars to be heralded - because heralding a well connected asshole makes you an ally. In each of those situations, I've watched the best people move on, managerial incompetence thrive, motivation deteriorate, and a fairyland scenario of pretending flourish. What a sad state of affairs that leads to.

Bringing the difficult concept of an actual asshole present in the mix, naming what is unspoken, is an essential element in this work. Further development of the idea, refinement of behavioral understanding could only continue to develop greater awareness of truly sly assholes that are skilled to be non-confrontational to those above them and non-approachable to those below.

A meeting with such people present vs. absent is like day and night. Personally experiencing this, I saw groups transformed from demotivated-lackluster-lifeless chair slugs to excited-active-contributors. Such culturally (negatively) controlling individuals cost an organization far more than can ever be measured.

The book is worth the read if only for the stories. But, the principles, the validation, are the real meat and potatoes. HIGHLY RECOMMENDED, and if you can't gift it directly, then throw a few copies into envelopes and drop them in your managements' mailboxes. It's about time the pretending to be nice facade gives way to true comprehension of what civility is, and the complete disregard for it will not be tolerated.

I love this book!.......2007-09-22

I urge everyone to read this book, whether they're in an office environment, or just dealing with day-to-day situations. I've bought three copies so far to give to co-workers and family, and I may need more!
The minute you open the book, you will SO recognize what is described!

Accurate Potrayal of Many Work Environments.......2007-07-22

I commend Bob Sutton for publishing this book. It is apparent many jobs expect you to tolerate a coworker or superior whose behavior is off the chart yet protected and sometimes endorsed by management. The cost to a business is high and Bob did a great job of quantifying it. I highly recommend this book if you work in a toxic environment. Bob outlines some great strategies for succeeding in such an environment and discusses how to create policies to prevent one person's inflated ego from sinking the ship.

Average customer rating:

book "Fancy Nancy"
Great Read
Great children's book
A very "fancy" book
I love it

Fancy Nancy
Jane O'connor
Manufacturer: HarperCollins
ProductGroup: Book
Binding: Hardcover

Humorous | Literature | Children's Books | Subjects | Books

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Fancy Nancy and the Posh Puppy (Fancy Nancy)
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Someday

ASIN: 0060542098
Release Date: 2005-12-13

Book Description

Meet Nancy, who believes that more is ALWAYS better when it comes to being fancy. From the top of her tiara down to her sparkly studded shoes, Nancy is determined to teach her family a thing or two about being fancy.

How Nancy transforms her parents and little sister for one enchanted evening makes for a story that is funny and warm -- with or without the frills.

Customer Reviews:

book "Fancy Nancy".......2007-10-02

WOW - the book came in just a few days. Great service. The book was in good shape and packaged well. THANK YOU!

Great Read.......2007-10-01

My 3 year old absolutely loves this book. The first time we checked it out from the library I didn't really think she cared for it much. But, then I happened to order it for one of her little friend's birthday and she was sooo excited! She ran around saying, "it's Fancy Nancy mommy!" It took some convincing to be able to wrap it up for her little friend. Everybody needs a little "fancy" in their life.

Great children's book.......2007-09-30

I bought this book for my four year old grandaughter and it is now her favorite book. We are now going to have a 'fancy' party at a local restaurant just like Fancy Nancy did. Well written with nice illustrations.

A very "fancy" book.......2007-09-26

I purchased two of the Fancy Nancy series for my 5 year old granddaughter - she loves them! When the book arrived, along with it's counterpart "Fancy Nancy and the Posh Puppy", she couldn't wait for us to read them together. She loved the story and the illustrations, and was attracted to the "girly" colors and the "before" and "after" drawings of Fancy's Nancy's bedroom! I think my granddaughter may be a "fancy" girl at heart!

I love it.......2007-09-16

I love this book. I don't know who loves it more. Me or my 2 and 4-year old daughters

The Hidden Curriculum: Practical Solutions for Understanding Unstated Rules in Social Situations

Average customer rating:

Good reference but scant on practical strategies
Totally Unhelpful!
Great Resource for Social Skills
Finally! A simple solution!
Bridging the Gap & Crossing into Neuro-neutral Grounds

The Hidden Curriculum: Practical Solutions for Understanding Unstated Rules in Social Situations
Brenda Smith Myles , Melissa L. Trautman , and Ronda L. Schelvan
Manufacturer: Autism Asperger Publishing Company
ProductGroup: Book
Binding: Paperback

General | Social Sciences | Nonfiction | Subjects | Books

Incredible 5-Point Scale ¿ Assisting Students with Autism Spectrum Disorders in Understanding Social Interactions and Controlling Their Emotional Responses
Power Cards: Using Special Interests to Motivate Children and Youth with Asperger Syndrome and Autism
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The Unwritten Rules of Social Relationships: Decoding Social Mysteries Through the Unique Perspectives of Autism
Navigating the Social World: A Curriculum for Individuals with Asperger's Syndrome, High Functioning Autism and Related Disorders

ASIN: 1931282609

Product Description

This book offers practical suggestions and advice for how to teach and learn those subtle messages that most people seem to pick up almost automatically but that have to be directly taught to individuals with social-cognitive challenges. Given the serious consequences that can befall a person who violates a social rule, the strategies and detailed lists of curriculum items make The Hidden Curriculum a much-needed resource.

Customer Reviews:

Good reference but scant on practical strategies.......2007-07-25

I purchased this book a year ago and it sat on my shelf until today. I dusted it off because I am developing a community-based social skills coaching program for an adolescent with high-functioning Autism. I recalled that the book had a nice list of the hidden curriculum for a variety of social situations (e.g. eating at a restauant, telephone skills, rules for dating, reading body language). There were a few in there that I never would have thought of. This was helpful as a jumping off point for making goals and developing a concise script for the sessions.

There is a section in the book on the strategies to teach the hidden curriculum, but it is limited in content. There is a brief description of a technique, examples of worksheets one could use, but there are no blank reproducible materials of the worksheets they used as examples.

I would recommend this book for those just starting out in the field and teachers or parents who want to know what words to use to explain to their child the "unwritten social rules."

By the way, I would also recommend that you "do not talk about how mucus looks or feels in the throat or looks in your tissue." :)

Totally Unhelpful!.......2006-04-02

I bought this book because a reviewer said it would teach people with Asperger's syndrome how to make and manintain eye contact. It doesn't. It just says you should make and maintain eye contact, it doesn't teach you how. This book only tells you what society expects of you, so if you already know what society expects of you, but just cannot figure out how to do it smoothly, don't buy this book. If you already know stuff like, "pull up your pants before coming out of the bathroom", don't buy this book.

Great Resource for Social Skills.......2006-02-19

This book is a must have for anyone whose life is touched by someone with autism. Myles teaches her readers that teaching social skills is not an insurmountable task. It just requires a conscious effort by all.

Finally! A simple solution!.......2005-04-24

One of the missing components to the concept of teaching "social skills" to children and young adults on the autism spectrum, is that instructors focus on textbook manners instead of teaching REAL life practical knowledge. The Hidden Curriculum explains that every society has unstated rules, the things that no one explains to you, but which you are supposed to pick up somehow on your own. Remember how awkward and geeky most of us were in Jr. High? And there were always the "cool kids" who somehow knew just how to dress, just what to say and meanwhile you (and I) were clueless? It's because they understood the unstated rules, they had an unkanny ability to pick up the exact tools necessary for "coolness." As we grow up, we learn better how to adapt to social situations, we know how to behave in a variety of settings, even perhaps cross culturally. Adults grow into a sense of ease in our surroundings, we know what we are supposed to do. Now, imagine that you never got over that awkward phase, you were perpetually spending your life roaming around trying to figure out the world with little to go on. No one pulled you aside and explained, "This is how it is, Kid." That's exactly what it's like for our kids on the spectrum. Well, here comes The Hidden Curriculum to the rescue! Not only does it explain many of these "unstated rules" (many of which are humorous--who doesn't know you should take tuna in your school lunch because it stinks? many of our AS kids!) It also goes beyond to explain how to uncover them. It highlights how crucial it is for us as parents, as educators and just as a society to literally pull our AS folks aside and say, "These are the rules." For example, "Don't pick your nose." Good advice right? But p-leeeze, everybody picks their nose! (Okay, not me, but everybody else! :-) What we really need to teach our kids is not, don't pick your nose, but not to pick their nose where people can see them. Sound silly? Our children and friends on the autism spectrum just need for us to teach them one little tidbit like this every day and they'll find their way with increasing ease. And wouldn't you have liked someone to pull you aside in Jr. High and done the same for you? Let's equip our kids with the real skills to make their way in the world. The Hidden Curriculum does just that!

Bridging the Gap & Crossing into Neuro-neutral Grounds.......2004-12-24

This is another book that people on the autism/Asperger's (a/A) spectrum have been praying for! This sterling work helps decode and identify tacit Social Codes & Rules. For many people on the a/A spectrum, learning these nonverbal subtleties is a major challenge. a/A related conditions are neurobiological and affect sensory processing and integration as well as communication. People on the a/A spectrum encounter a wide range of social difficulties, many of which are addressed in this book.

This work gives good advice on how to make and maintain eye contact; how to position oneself when talking to and listening to another; how to appear natural in practicing these skills. This book also gives a good explanation of how to "read" people socially and how to learn to anticipate possible seeming changes in the Tacit Social Codes & Rules. People with neurotypical (NT) brains already know these Rules and NT readers also can benefit from this book by seeing what people on the a/A spectrum contend with. Rather, people on the a/A spectrum learn these behaviors cognitively as this is not intuitive knowledge among the a/A population. Once the Rules are learned, the next step is understanding when and how and to apply them.

Make a place for this book. It is every a/A navigator's best friend when it comes to improving social skills and interpreting human behavior. It is a bridge from the a/A population to the NT population and moves all, a/A and NT readers alike onto neuro-neutral ground. The information found in this book makes communicating in the NT world so much easier and so much more logical!

How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online

Average customer rating:

Common sense will get you just as far...
For 88% of the population, a must read
Fun, quick read
Helped get me out of my shell.
would make a good magazine article, but not a very good book.

How to Work a Room: The Ultimate Guide to Savvy Socializing in Person and Online
Susan RoAne
Manufacturer: Collins
ProductGroup: Book
Binding: Paperback

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The Art of Mingling: Easy, Proven Techniques for Mastering Any Room
Fine Art of Small Talk, The: HOW TO START A CONVERSATION, KEEP IT GOING, BUILD NETWORKING SKILLS -- AND LEAVE A POSITIVE IMPRESSION!

ASIN: 0060957859

Book Description

Have you ever walked into a room full of strangers -- be it a business function, a meeting, or a cocktail party -- and felt uncomfortable? In the NEW How to Work a Room, " The Mingling Maven" Susan RoAne provides the tools and techniques for savy socializing in all situations so that you are comfortable in any room. She identifies the roadblocks that prevent us from meeting new people, developing new contacts, and establishing connections that build personal and professional relationships. Susan offers a practical remedy to overcome each roadblock. You will learn how to mix chutzpah with charm to start and end conversations smoothly, know when and how to use humor , and follow the simple rules of etiquette in an emerging manner. Incorporating a decade of feedback from hundreds of presentations, as well as the new chapters " How to Work A Virtual Room" and "How to Work the Techno Toy Room," How to Work a Room is a book that will change your life.

Customer Reviews:

Common sense will get you just as far..........2007-08-01

Most of the book contains common sense ideas for working a room, ideas in which the average person already inherently knows and will act on without reading this book. Half of the time I was busy looking up the Yiddish terms in the Glossary and the other half of the time the author is trying to sell herself (I don't have to hear that you sell out arenas five times!) and her other books. Good thing I wasn't depending on this book to get me through working a room any time soon.

For 88% of the population, a must read.......2007-04-07

If you are like me, one of the 88% of the people who say they are shy, Susan Roane's "How to Work a Room" is a good start to learning socializing skills. Without a doubt, going to a social event and working a room effectively, is a challenge for most people. But with Roane's guide, the reader learns interesting and effective techniques to turn one's shyness into someone comfortable in a social setting.

While some of this book deals with matters that are not necessarilly important, there are some valuable techniques. From being a "host" rather than a "guest" at a party, to creating appropriate introductions, there are a host of tips. One of the best sections, at least for myself, is the section on manners.... from cell phone usage, to how and what kind of jokes to tell. For the amount of times I have been at a function and thought someone was rude or acting inappropriately, it is certainly valuable... and gives hope for those of us who were expected to use proper manners.

As a how to guide, covering all topics, Susan Roane's book is excellent. There were sections that I wish she has discussed in greater detail, but I think detail was sacrificed to cover all topics. As a starting point however, for someone like myself looking to become more effective in a social setting, it is a good starting point.

One of the effective parts of the book are the summaries at the end of each chapter, highlighting the do's and donts of socializing. They are handy and useful for brushing up on the key points of the chapter. Also, at the end of the book, the The Gospel According to Roane: The Ten Commandments of Connecting (Though Shalt Prepare, Thous Shalt Attend) is probably worth copying and revisiting every so often

Be aware however, as with anything, all of her tips and ideas ultimately rely on you. No magic bullets. As she says in at the end of her book, what you are required to have in order to make you socializing work is to be courteous, be chanrming, and have some Chutzpah. Of course, this is easier said than done.

Fun, quick read.......2006-12-20

This is a great book for a confidence booster, but the truth is that it deals more or less with etiquette as opposed to strategy for improving your interpersonal communication skills. For the 5 hours that it takes to read it, the book is worth the purchase, but it offers little insight as to how to overcome shyness, garner fortitude, and make the contacts you want at receptions and events you attend.

This book is likely most valuable for people hosting receptions and mixers. RoAne offers a refresher course on how to properly introduce guests to one another, what not to say/ask/do to individuals you meet at a given event, etc. Essentially this book is a lesson in good manners which should precede any book on networking.

Helped get me out of my shell........2006-08-06

This is a good book for someone who can act on things. I was shy most of my life and worked hard to earn a degree from a good school only to fear talking to people so
I sent back to work in a factory. I did not know how to switch gears and mix in a business setting or others where I did not know people. It really hurt and I was determined to get over this. I found this book over 12 years ago and really took it to heart and figured that I would try to do some of the things the author was talking about and just kept building for there. If you can learn from book and try to act on them within reason when you do not have the answers yourself then this book might help you. I give it to my up and coming staff as part of their development if I think it will help them in social/business setting. While I still have a big shy side no one reallyknows it unless I tell them and I speak on a pretty regualr basis to various business and other groups.

would make a good magazine article, but not a very good book. .......2006-01-12

There are many pages that are just completely wasted.

Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60)

Average customer rating:

Understanding
A Quick Reference on Cross Cultural Sensitivities
Dubious advice at best
Another inaccuracy
Kiss Bow or Shake Hands

Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries (Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60)
Terri Morrison , and Wayne A. Conaway
Manufacturer: Adams Media Corporation
ProductGroup: Book
Binding: Paperback

Communications | Skills | Business & Investing | Subjects | Books

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Kiss, Bow, or Shakes Hands Asia: How to Do Business in 12 Asian Countries (Kiss, Bow, or Shake Hands)12

ASIN: 1593373686

Amazon.com

In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts:

Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.

The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures.

(Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!)

Book Description

More than a decade after establishing itself as the number-one book on international business etiquette, Kiss, Bow, or Shake Hands has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison McCarthy-the leading expert in this field-has included:

Comprehensive updates for each of the book's 60-plus country chapters

Several brand-new sections, including Cultural IQ tests, "Know Before You Go" tips, and alerts on international security issues

Additional chapters on Austria, Belize, Ireland, South Africa, and Vietnam
The most comprehensive, authoritative text of its kind, the first edition of this invaluable reference guide has won a following among high-ranking military officials, influential corporate executives, and business school professors alike. This new edition, with its wealth of revised material and discussions of current hot topics, is proof that such a classic only gets better with time.

Customer Reviews:

Understanding.......2007-06-18

This is an excellent resource to assist those of us who live in the United States to better understand and relate to individuals from other countries. Behaviors are very often driven by culture. I use this with Homestay families when I place students from other countries in their homes.

A Quick Reference on Cross Cultural Sensitivities.......2007-05-19

I run leadership programs for high potential Fortune 500 women in NYC, Boston and NJ and I meet so many talented men and women from Eastern Europe, Europe, South America, Asia, South America and even Iceland. This book gives me a quick reference on business culture, mores, traditions and social culture. I know these get out of date quickly but it's sure better than not knowing and allows you to be more responsive.

Dubious advice at best.......2007-04-25

I lived in South East Asia for nearly 12 years including over 8 of them in Indonesia. From tiny villages in Java with just under 30 families to the skyscrapers of Jakarta, running industrial projects and developing business. I even gained a native level fluency of the language.

At no time during that entire period did I EVER find an Indonesian who would hesitate to tell me "no". They can say it, do say, and even have a few different words for it. The only time I've ever seen someone suck air between their teeth is when they've eaten something really hot.

It's naive to think a single book or individual can cover the customs of 60 countries. Having spent considerable time in one geographic region with my feet on the ground for years in nearly a dozen countries, I couldn't even begin to start to explain the cultural traits and habits of maybe four or five of those countries.

Find yourself a real cultural etiquette book that focuses on the specific country you want to visit, and forget this superficial treatment that looks like a rehash of every other general cultural etiquette book I've ever read.

Another inaccuracy .......2007-03-30

Perhaps many of the people who are rating the book so highly did not take the "cultural IQ" quizzes. I took the one for Spain, a country I have visited. The answers were correct in identifying the Prado as being in Madrid, but the last time I visited the Alhambra, it was in Granada, not Toledo (where the book puts it). That's quite a distance to move a major cultural landmark!

Kiss Bow or Shake Hands.......2007-01-12

Excellent reference book. Especially useful if you do international business of any kind.

Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition

Average customer rating:

excellent book!
The Etiquette Advantage in Business
Great reference tool
Book everyone should read
Just what I thought it would offer for today's Professional

Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
Peggy Post , and Peter Post
Manufacturer: Collins
ProductGroup: Book
Binding: Hardcover

Job Hunting | Job Hunting & Careers | Business & Investing | Subjects | Books

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5 Steps to Professional Presence: How to Project Confidence, Competence, and Credibility at Work
Essential Manners for Men: What to Do, When to Do It, and Why

ASIN: 0060760028
Release Date: 2005-05-03

Book Description

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

Customer Reviews:

excellent book!.......2007-10-09

This book was a great choice to get for our employees to share. It covers a variety of situations and workplaces and answered many common business etiquette questions that have arisen.

The Etiquette Advantage in Business.......2007-02-19

This book is a must read for anyone graduating from school and headed into business. It gives outstanding advice on everything from cell phone etiquette, e-mail etiquette, cubicle farm etiquette, table manners, the interview process, thank you's, etc. It's a good read, and an outstanding reference book to have in one's library.

Great reference tool.......2007-01-04

Ever have that 1 question on 'how to' conduct yourself in a business situation? This book has the answers and the guidance on 'what to do.' Even the most experienced professional comes across a business situation question ... it's nice to have the answer before the situation occurs!

Book everyone should read.......2006-06-27

This is wonderful book explaining what etiquette is really about. One will learn everything -- from how to dress, table manners, office setup, how to print business cards to how to prepare resume. I would recommend to everyone to read it regardless if they are working or not. While I do not agree with some of the rules regarding "who pays for lunch" - I would say that this is a book everyone should read and understand because it will improve their interactions with others.

Just what I thought it would offer for today's Professional.......2006-03-25

Covered all of the bases in today's professional enviornment

Average customer rating:

GOOD MANNERS BOOK
good start
Positive reinforcement
Nothing like a toddler who has manners
SIMPLE--CUTE--PERFECT FOR TODDLERS!

Excuse Me!: A Little Book of Manners

Manufacturer: Grosset & Dunlap
ProductGroup: Book
Binding: Hardcover

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ASIN: 0448425858

Book Description

"Please" and "thank you" are fun and easy to remember with Excuse Me!. Simple and repetitive, it's the perfect way to introduce those magic words that all little ones should know. From burping to breaking a sibling's toy, toddlers will love seeing these appealing babies in situations they know all about, and they'll have fun lifting the flaps to discover the right words to say-"Excuse me!" and "I'm sorry!"

Customer Reviews:

GOOD MANNERS BOOK.......2007-10-14

GOOD MANNERS BOOK. HOWEVER, THERE'S A PAGE ABOUT NOT WANTING PEAS FOR BREAKFAST. WE JUST CHANGE THE WORDS WHEN WE READ IT TO HER. THE REST OF THE BOOK IS GREAT. MY DAUGHTER ENJOYS READING THE BOOK OVER AND OVER!

good start.......2007-09-15

we learned the book by heart and have been using the words in our daily life, beautiful book, awsome drawings, very interesting, and is on our daily reading list.

Positive reinforcement.......2007-08-22

I agree that there is nothing more heart warming than a polite little toddler. The illustrations are a colorful blend of good behavior. Although I believe the best way to teach a child is to lead by example, this book is a fun reminder of good manners!

Nothing like a toddler who has manners.......2007-07-22

Don't have time to put your darling little one in a dress and pig tails? No problem, there is nothing cuter then a toddler with manners. When my daughter says "Thank you" to waiters, or "Your welcome" to a thank you, or "I bupped mama, suse me." it melts hearts! The most amazing one of all is "Bess you!" when she hears a sneeze. I won't fully credit this book for that, but it is wonderful reinforcement. She loves knowing the answers on the other side of the page. If you are into manners, get this book. There is nothing more precious then a polite toddler. (It doesn't mean they will start listening)

SIMPLE--CUTE--PERFECT FOR TODDLERS!.......2007-06-15

I was excited to see how simple it was, and am hoping my little ones will focus on the manners! Very large letters, for easy teaching!!

SOMEBODY IS GOING TO DIE IF LILLY BETH DOESN'T CATCH THAT BOUQUET: THE OFFICIAL SOUTHERN LADIES' GUIDE TO HOSTING THE PERFECT WEDDING

Average customer rating:

Not your typical wedding book . . .
Truth Can Be So Funny
The Wedding Book
good book & recipes- 'being dead' much funnier
I keep it in my Kitchen :)

SOMEBODY IS GOING TO DIE IF LILLY BETH DOESN'T CATCH THAT BOUQUET: THE OFFICIAL SOUTHERN LADIES' GUIDE TO HOSTING THE PERFECT WEDDING
Gayden Metcalfe , and Charlotte Hays
Manufacturer: Hyperion
ProductGroup: Book
Binding: Hardcover

General | Humor | Entertainment | Subjects | Books

General | Weddings | Home & Garden | Subjects | Books

Planning | Weddings | Home & Garden | Subjects | Books

General | Reference | Subjects | Books
Similar Items:

Being Dead Is No Excuse: The Official Southern Ladies Guide To Hosting the Perfect Funeral
Swag: Southern Women Aging Gracefully
Bless Your Heart, Tramp: And Other Southern Endearments
Stop Dressing Your Six-Year-Old Like a Skank: And Other Words of Delicate Southern Wisdom
The Official Guide to Christmas in the South: Or, If You Can't Fry It, Spraypaint It Gold

ASIN: 1401302955
Release Date: 2007-03-28

Book Description

Even if you've never attended a wedding in the South, you'll find laughter in the pages of this deliciously entertaining slice of Southern life and love, complete with recipes, advice, and a huge dose of that famous charm"In the Mississippi Delta, funerals bring out the best in people, while weddings, which are supposed to be happy occasions, bring out the worst." So say Gayden Metcalfe and Charlotte Hays, authors of the bestseller Being Dead Is No Excuse: The Official Southern Ladies' Guide to Hosting the Perfect Funeral, who turn their keen eyes and sharp wit from the end of the life cycle to the all-important midpoint. For anyone planning, participating in, or attending a wedding (Southern or not), this book will amuse, entertain, and provide advice for marital bliss, including:--It's OK to peek at an etiquette book, but if you rely too heavily on it, people will think that you are not fully acquainted with what is right and wrong. --Anything that was not done in the past doesn't need to be done now -- consider this before ordering a groom's cake, especially one featuring a fishing-tackle or golfing theme.

Customer Reviews:

Not your typical wedding book . . ........2007-10-01

I love this book! It captures the frantic activities of all involved with such
humor that you hope one of your over-age daughters will soon be headed for the altar! It definitely lives up to the title.

Truth Can Be So Funny.......2007-05-31

Wonderfully witty - way too tame a term! - but oh, so realistic book about weddings, interspersed with recipes and tales of weddings past. I loved it and am recommending it to all my southern and not so southern friends and relatives.

The Wedding Book.......2007-05-17

It was very good but not quite as good as their first book.

good book & recipes- 'being dead' much funnier.......2007-05-16

I am from the South and the funeral book had me laughing so hard i - liketa died crying. this one is good and funny but not nearly as hilarious as the first one. I have childhood memories full of the green punch so that is a great addition. The recipes look good and there seems to be extra ones including alcohol, which is probably more appropriate.

I loved how they added the author's pictures in the back. The one lady-Gayden definitely looks like she is a woman from the South. However, the other, Charlotte, definitely looks as though she has left the South, as well as forgeting her cosmetic case behind. Like myself, when you leave and live somewhere else for awhile (in the north), the pressure is off to keep yourself looking well groomed and with at least SOME makeup. Bare-faced does not look good on anyone and at least makeup protects the skin from wrinkles because of the sun's damage. If still living in the South, her friends would ask her, 'Are you OK!?' knowing she must be sick or depressed in order to be seen with no makeup and her hair looking like that. Maybe that should be their next book; the pressure of appearance, shaving your legs, and makeup in the South. I'd be happy to help them out.

I was excited to see they had another book, but it is not nearly as hilarious as the first. It seems more tamed, or influenced by someone else's editing, a humorless northerner perhaps. Still a good book with good to have recipes on hand. rms

I keep it in my Kitchen :).......2007-05-12

There are some wonderful recipes in these books...I have this one and the one about the funerals. They are kept with my cookbooks because that is pretty much what they are. Reminds me of Justin Wilsons' cookbooks.

The Hamster Revolution: How to Manage Your Email Before It Manages You

Average customer rating:

Quick Read Can Make a Diffference in Managing Email
Great new tips for email
I want my 90 minutes back.
A must-read for everyone who uses email
It's a parable for a practical email management course which really works

The Hamster Revolution: How to Manage Your Email Before It Manages You
Mike Song , Vicki Halsey , and Tim Burress
Manufacturer: Berrett-Koehler Publishers
ProductGroup: Book
Binding: Hardcover

Communications | Skills | Business & Investing | Subjects | Books

Time Management | Skills | Business & Investing | Subjects | Books

Running Meetings & Presentations | Skills | Business & Investing | Subjects | Books

General | Business & Investing | Subjects | Books

Management | Management & Leadership | Business & Investing | Subjects | Books

Manager's Guides to Computing | Business & Culture | Computers & Internet | Subjects | Books

E-mail | Software | Computers & Internet | Subjects | Books
Similar Items:

E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in the Workplace
Send: The Essential Guide to Email for Office and Home
Cut to the Chase: and 99 Other Rules to Liberate Yourself and Gain Back the Gift of Time
CrazyBusy: Overstretched, Overbooked, and About to Snap! Strategies for Handling Your Fast-Paced Life
Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations

ASIN: 1576754375

Book Description

The Hamster Revolution is a timely solution to both the widespread problem of email overload as well as most people's inefficient (or nonexistent) systems for categorizing and storing email messages. This book provides the practical steps needed to deal with these problems and become more efficient in our work.

Customer Reviews:

Quick Read Can Make a Diffference in Managing Email.......2007-09-26

Taking cue from The One Minute Manager, Zapp!, Fish! and Who Moved My Cheese?, The Hamster Revolution uses a parable to show how to better manage and organize e-mail and information. The hamster represents people endlessly running on the wheel of e-mail. Right away, I start using concepts from the 90-minute book. Considering I'm an organized person, that says something.

In the story, Harold the Hamster receives a visit from an information coach to help him with e-mail and information management. Harold is a person who turned into a hamster because e-mail and information trapped him on a figurative hamster wheel.

Harold and his coach think aloud as they explore his e-mail habits and inbox to find the problem areas. The banter between the two gives the reader insight into why something doesn't work and how to fix it. Their comments mirror what many of us think when we're drowning in messages. Though cheesy at times, the story quickly explains the how, what, and why without confusing readers with dry writing.

I was eager to discover the secret of COTA, the concept for creating folders named Clients, Output, Teams and Administration. COTA also represents the order of priority. The Clients folder receives top honors on the hierarchy than Output. Administration gets thrown to the bottom of the pile where it belongs. But this concept isn't as foolproof as the authors make it sound.

They state that you won't run into a situation when an email or document belongs in two folders. However, if that should happen -- then the document belongs in the one higher up on the COTA ladder. Furthermore, the system serves departments and teams best.

COTA won't work well for personal use (the authors apparently have another system for this, but information isn't available yet) or a small business like mine where I'm a freelancer working on a computer that houses both business and personal information.

Furthermore, not everyone will know what some things mean such as EOM (end of message) or NRN (no reply needed). These require teaching others and a team setting would adapt to that better than a lone person who must explain it in many individuals. EOM and NRN should become as standard as smilies, but they're far from there.

Some advice might sound common sense or old news to some people, but the authors share lesser known or new concepts. The book has had positive impact on my e-mail habits, and for what it is worth, that opinion comes from a long-time e-mail user (the days of BBSes -- pre-Internet).

Great new tips for email.......2007-06-20

Purchased the audio tape for the car. Easy listening and great tips on productivity for managing email overload. Makes you think before you send an email, sculpt it, use categories for easier identification/prioritization and shows new system for filing and finding anything anytime. It worked for me and can warmly recommend to everybody! Join the Hamster Revolution!

I want my 90 minutes back........2007-06-13

If you have any system of organizing your email already in place, don't bother reading this book.

First of all, this book is written in a "For Complete Morons" "Who Moved My Cheese?" style which I found to be a complete turn-off.

The first half of the book tells you what's wrong with your email style, which is news only to those that don't know how to conduct business communication in the first place. "Is the content of your email appropriate and professional?" I should hope so. Then it goes on to say you should convert your coworkers to the wonderful time-saving methodologies you've learned in this book, and direct them to the book web site. Any student of human nature can tell you, you can't really force anyone to do anything they don't want to do, you can only set an example and hope that they want to emulate it. If you are the boss, I suppose you can order people to follow the guidelines in this book, but otherwise it suggests giving your peers critiques of what's wrong with the email they've been sending you, a technique that's sure to make you near and dear to their hearts.

The second half of the book, which I eagerly anticipated, makes suggestions, then breaks its own rules, resulting in a confusing set of directions that aren't ultimately very useful. For example, the book states that you should be able to sort any email you receive into one folder, without wasting time deliberating over the decision between folders. You are supposed to organize your emails into Clients, Output, Teams, and Admin folders. If something falls into two folders, for example, some Output for a Client, it goes into the first folder in the COTA order-- the Client folder. But when would you ever create output that doesn't have a Client? And Clients in this case includes external AND internal customers. If your organization has a lot of output that isn't created FOR anybody, you have bigger problems than email.

Some of the other suggestions are obvious but presented as epiphany, such as, use subfolders within the COTA folders. Has it ever occurred to you that you could use email subfolders? Does your organization already use instant messaging for asynchronous messages? Guess what, you don't need this book.

In a FAQ at the end of the book, there is a tip that was not new to me, but which has worked for me. Turn off your email notifications (popups, sounds, etc.) and check your email about twice a day for a dedicated block of time. Otherwise every time you receive an email, you are interrupted from your flow of work.

What will happen with email? It is indeed a growing problem, I can't argue with that. I hope that Outlook develops better search technology, like that embedded in GMail. If you are one of the many Outlook users, you know that when your folders reach a certain size, an advanced search can take 15 minutes or more. However, creating a new folder structure isn't likely to do much for you, except cost you the time it takes to reorganize all of your mail.

A must-read for everyone who uses email.......2007-05-28

Getting overloaded with emails over the last 3-4 years. So decided to buy some books on the subject to improve. Bought 3 books from Amazon - Emails, Conquer Your Email Overload and Hamster Revolution. Find Hamster Revolution the best. I can see Hamster in me with over 500 emails in my in-box and having problems in relocating some of the infor later. This book is NOT about how to use Outlook. What I like is the story-telling method the authors used to bring across, otherwise a dry and technical subject, with interesting, lively and useful ideas. Strategy 1 is an eye opener for me. So simple and yet so useful ! Find it so enlightening and useful that I am thinking of asking the company to engage them for an in-house workshop ! Well done, guys !

It's a parable for a practical email management course which really works.......2007-05-19

If email is demanding more and more of your business time, it's time to take in THE HAMSTER REVOLUTION, which tells of an HR director who meets an efficiency coach and learns a simple management system. It's a parable for a practical email management course which really works, includes a case study showing how over 2,000 Capital One associates cut their email time by 23 percent, and tells how to add quality into email management strategy for optimum results. Busy managers in particular will relish its advice, making THE HAMSTER REVOLUTION especially recommended for business libraries.

Diane C. Donovan
California Bookwatch

A Smart Girls Guide to Friendship Troubles

Average customer rating:

Teen's Review
Great Friendship Advice
This book is amazing!
Wow again!
Perfect book for me!!!

A Smart Girls Guide to Friendship Troubles
Patti Kelley Criswell , and Angela Martini
Manufacturer: American Girl
ProductGroup: Book
Binding: Paperback

General | Reference & Nonfiction | Children's Books | Subjects | Books

General | Ages 9-12 | Children's Books | Subjects | Books

General | Reference | Subjects | Books

Ages 9-12 | Children's Books | 4-for-3 Books Store | Stores | Books

General | Reference | 4-for-3 Books Store | Stores | Books

All 4-for-3 Deals | 4-for-3 Books Store | Stores | Books
Similar Items:

The Feelings Book: The Care & Keeping of Your Emotions (American Girl)
The Care & Keeping of You: The Body Book for Girls (American Girl Library)
A Smart Girl's Guide To Sticky Situations: How To Tackle Tricky, Icky Problems And Tough Times. (American Girl (Paperback Unnumbered))
A Smart Girls Guide to Boys: Surviving Crushes, Staying True to Yourself & Other Stuff (American Girl Library)
A Smart Girl's Guide To Manners (American Girl Library)

ASIN: 1584857110

Book Description

From backstabbing to bullying to just being left out, here's advice for girls about a whole host of friendship problems. How do you speak up for yourself when you're worried about hurting your friend's feelings? What if your best friend leaves you for the more popular crowd? What do you do when your friend the "rule setter" decides you're not cool anymore? When- and how- do you get your parents involved without making things worse? Tips, quizzes, and real life stories about girls who've solved their friendship problems round out this timely advice book.

Customer Reviews:

Teen's Review.......2007-06-07

I didn't like this book so much because American Girl has a tactful way of wording things. You'd think this is a good thing, but it's really not, becuase most of the book suggests being a good friend, but what if your friend is the one that's complicating things? If you have a specific relationship with a friend that's not working out, this book will help you out somewhat, but won't answer your specific concerns.

Great Friendship Advice.......2007-05-17

I bought this for my 8 year-old when she was having friendship issues with a girl she had been close to since kindergarten. She would come home crying every day because she was feeling left out of the group. We read this book together and found it helpful in dealing with her problem. It gave her so much good advice that I could see her confidence building and her fear quickly diminishing. She found the courage to talk to her friend and they are "hanging out" again. Thank you to American Girl for truly understanding a girl's heart.

This book is amazing!.......2007-05-13

My almost 8 year old daughter wanted to read books about becoming a "older girl" way too soon. The books I found, including the book from american girl "the care and keeping of you" was too advanced for her. Was I ever glad I found this book! We bought this book, the smart girls guide to manners, and beauty 101. These book DO NOT cover periods, bras boys etc but are written for the 7-10 year old girl. Perfect for my daughters age. THANK YOU AMERICAN GIRL!! You've included the girls in the "younger" set without giving them too much information for them to handle. This book deserves 10 stars!!

Wow again!.......2007-03-24

Another great American Girl book! I mean, it is pretty nice to be able to make up after a fight. This amazing and wonderfuly explicate book is definetly a book for me! I advise you to check it out!

Perfect book for me!!!.......2007-03-12

I think tihs book is great because it talks about how tweens should deal with bullies and unfriendly people. I read this book and realized that I could do something to stop being bullied. I think teens and preteens will make a change in their life. I loved this wonderful book and i hope you will too.

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